Step 1: Turn off your Android Phone.
Step 2: Next, power on the device once more by holding down the power button, home buttonand the volume up key all at once or if your phone does not have a home button, then simply hold the volume up button and power button (sometimes it require that also hold the dedicated camera button )
Step 3: Your device should now boot into recovery mode (see image example below).
Step 4: By using volume up and down button navigate through the menu and then select >>>Wipe data or Factory reset, use the power button or home button to select your choice.
Step 5: From the screen select: Yes wipe all user data and allow the process to complete.
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